Products and Resources

Tools

Articles and Publications

Patient Stories

Hospital Success Stories

Other Resources

Lessons from Speaking Together

Through Speaking Together, a national learning collaborative, we have found that health care organizations can take small, targeted steps to improve the quality and availability of language services.  The site offers a wide range of tools and strategies used by hospitals, articles and publications, patient stories, hospital success stories, and other resources to support those embarking on improvement efforts in this area.

Highlight: Tools for Improving Language Services Delivery

Practical Tools for Improving Language Services Delivery

Access tools, strategies, and ideas that can be implemented by hospitals to facilitate effective, efficient, and timely communication.  These tools have been gathered from direct interactions with Speaking Together grantees.  Access Tool>>

Highlight: Featuring Patient Stories

Mr. Seng's story

At Regions Hospital, a qualified interpreter helps Mr. Seng understand instructions provided by his doctor after learning that he had not filled the needed prescription or scheduled any of the necessary follow-up appointments. Read more>>

Hightlight: Featuring Hospital Success Stories

UC Davis Success Story

The Pediatric Intensive Care Unit has implemented a new informed consent process to ensure that language services are available for patients and their caregivers.  Read more >>

Contact Us  |  Site Map  |  Join the Network  |  Grantee Login  |  Privacy Policy

Copyright 2006-2008 The George Washington University,
School of Public Health and Health Services, Department of Health Policy.